Career Path: A corporate career in customer service, quality, human resources and talent management before becoming an international consultant and learning facilitator.
Experience in developing and implementing strategies and solutions and delivering training programmes on leadership development, talent and change management, and customer experience management,
Sectors: Financial Services, Banking, Oil & Gas, Pharmaceutical and Media.
Motto: “Aim for the best, work hard and you will make a difference!”
Olivier Courtois
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Olivier Courtois
Languages: English, French, Dutch, German, Spanish
Career Path: With over 35 years of international experience across five continents, Olivier is an executive advisor, certified coach and keynote speaker and the author of “The 7 Dysfunctions of Leaders”.
Sectors: Financial Services, IT/Telecom/Tech, Manufacturing, Lifesciences/Biotech, Utilities, Public Organisations, Consulting/HR, Marketing/FMCG/Retail.
Motto: “Trust is a greater compliment than love” – George MacDonald, Scottish author, poet and minister.
Danijel Bićanić
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Danijel Bićanić
Languages: English, German, Croatian
Career Path: Danijel Bićanić began his professional career in 1998 in sales and management roles within the German and Croatian hospitality industries. In 2003, he transitioned into business education, focusing on training and coaching. In 2007, Danijel became a sales trainer and coach, and over the next 16 years, he worked with over 400 companies on improving sales operations across Europe. Danijel has participated in thousands of B2B and retail sales conversations and has trained over 10,000 sales professionals. He is the author of three sales-related books and is a certified trainer for several internationally recognized programs, conducting trainings in both German and English.
Sectors: Pharmaceutical Industry, Hospitality, Management Consulting, Insurance, Energy, Oil & Gas, Manufacturing, Telecommunications, IT, Life Science, Industries, Retail, Car Industry, Cosmetics.
Motto: “Learn the way and find your own way” – JetLi